Privacy Policy

1. Information We Collect

We collect the following types of information:

Information you provide directly

• Account information — name, email, phone number, password when you register
• Booking information — full names, dates of birth, passport details, dietary requirements, emergency contacts of all travelers
• Payment information — processed securely by our payment gateway partners. We do not store your full credit card details on our servers.
• Communication — content of messages you send via our contact form, comments, or customer support channels

Information collected automatically

• IP address, browser type, device information, operating system
• Pages visited, search queries, time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your bookings
• Send booking confirmations, vouchers, pre-trip reminders, and post-trip review requests
• Verify your identity for international travel and visa requirements
• Respond to your inquiries and provide customer support
• Send marketing communications about deals and new tours (only if you opt in)
• Improve our website, services, and user experience
• Detect and prevent fraud, spam, and abuse
• Comply with legal obligations

3. Sharing Your Information

We share your information with:

• Travel agents and tour operators who fulfill your booking — they need passenger details to issue tickets, hotel reservations, and visas
• Payment processors to process payments securely
• Email service providers to send transactional and marketing emails
• Government authorities when legally required (e.g. for KYC, tax compliance)

We never sell your personal data to third parties.

4. Data Security

We take reasonable technical and organizational measures to protect your data, including encryption in transit (HTTPS/TLS), encrypted password storage, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to legal/contractual obligations)
• Withdraw consent for marketing communications
• Receive a copy of your data in a portable format
• Lodge a complaint with a data protection authority

6. Cookies

We use cookies for essential website functionality, analytics, and marketing. You can disable cookies in your browser settings, though some features may not work properly.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us via the contact page.